Account was suspended due to collection of login credentials

حسابي مغلق

Hi Rakan,

Thanks for reaching out to Jotform Support. Our Arabic Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your account and found that it has been suspended due to the form 241718589265065 asking for an email and password. Keep in mind that asking for login credentials is against our Terms of Use. To reactivate the account, we need your permission to remove the offending fields from your form.

Once we hear back from you, we'll be able to move forward with a solution.