الحساب أغلق

  • Ahmed seif
    تم السؤال بتاريخ ٢ يونيو ٢٠٢٤ في ١٠:٤٢ م

    تم إغلاق الحساب بينما انا اتدرب على عمل jotform

    رجاء اعد الحساب فلم اعمل على وسائل الدفع نهائيا

  • Joshua_T Jotform Support
    تم الرد بتاريخ ٢ يونيو ٢٠٢٤ في ١١:٢٨ م

    Hi Ahmed, 

    Thanks for reaching out to Jotform Support. Our Arabic Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know, and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, Your account was suspended because you’ve got a form named استمارة that was tagged as spam/phishing. We understand that this might not be the case with your form, but we had to act according to the general rule to be in compliance with our Terms of Use.

    I did check your form, and it looks like the tagging was a false positive, so I reactivated your account and whitelisted the form. You should be able to log in now.

    Reach out again if you need any other help.