Why my account was suspended for no reason?

  • forsa alhosami
    تم السؤال بتاريخ ٢ يونيو ٢٠٢٤ في ٥:٣٧ م

    لقد قمتم بحظر حسابي من دون سبب مقتع اتمنى اعادة حسابي اليوم بسبب المشاريع التي علي تسليمها

  • Ericson_B Jotform Support
    تم الرد بتاريخ ٢ يونيو ٢٠٢٤ في ٥:٤١ م

    Hi forsa alhosami,

    Thanks for reaching out to us for help. While we do offer Support in many foreign languages, and we're working hard to add more every day, we don't currently have Arabic Support agents who can help you. So I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

    Now, coming back to your question, your account is currently suspended for violating our Terms of Use through your Sign-In Form. Keep in mind that collecting login credentials is not permitted in Jotform. We can reactivate your account, but we must remove the password field from the form.

    Once we hear back from you, we'll be able to help you with this.

  • فرسان الحسامي
    تم الرد بتاريخ ٢ يونيو ٢٠٢٤ في ٥:٤٦ م

    ماذا على أن أفعل احتاج الى حسابي لدى مشروع يجب تسليمه اليوم ارجو منكم مساعدتي ويمكنكم إلغاء حقول كلمة المرور وما تريدون أن تفعل فافعل لا مشكلة لدى لكن احتاج الى الحساب رجاء

  • Ronald Jotform Support
    تم الرد بتاريخ ٢ يونيو ٢٠٢٤ في ٦:٢٣ م

    Hello forsa alhosami,

    Thanks for getting back to us. We have deleted the Password field on your Sign-In form. You should now be able to access your account again and share your forms with your users.

    Let us know if there’s anything else we can do for you.