لماذا تم ايقاف حسابي

  • abbas zmat
    تم السؤال بتاريخ ٢٠ مايو ٢٠٢٤ في ١١:٥٢ ص

    ارجو تفعيله

  • Aravir Enterprise Support
    تم الرد بتاريخ ٢٠ مايو ٢٠٢٤ في ١٢:٠٩ م

    Hi abbas zmat,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question, your account was suspended because your 233465770096463 form is collecting login credentials. Checkout the screenshot below:

    لماذا تم ايقاف حسابي Image 1 Screenshot 20

    Please note that collecting login credentials is strictly prohibited as stated in our Terms of Use. You need to agree with us deleting the offending fields before we can reactivate your account.

    Once we hear back from you, we'll be able to help you with this.

  • baszmat3
    تم الرد بتاريخ ٢٢ مايو ٢٠٢٤ في ٥:٥٠ ص
    Hello jot Form Company, please reactivate my account, I need it, please
    delete the violating fields and reactivate the account, I did not know that
    this field is violated, we will not violate again
    ‫في الاثنين، 20 br/>ايو 2024 في 7:09 br/> تbr/>ت كتابة br/>ا يلي بواسطة ‪Jotform‬‏ <‪
    noreply@jotform.com‬‏>:‬
    ...
  • baszmat3
    تم الرد بتاريخ ٢٢ مايو ٢٠٢٤ في ٥:٥٥ ص
    Hello jot Form Company, please reactivate my account, I need it, please
    delete the violating fields and reactivate the account, I did not know that
    this field is violated, we will not violate again
    ‫في الأربعاء، 22 br/>ايو 2024 في 12:47 br/> تbr/>ت كتابة br/>ا يلي بواسطة عباس زbr/>اط <‪
    baszmat3@gmail.com‬‏>:‬
    ...
  • baszmat3
    تم الرد بتاريخ ٢٢ مايو ٢٠٢٤ في ٥:٥٥ ص
    Hello jot Form Company, please reactivate my account, I need it, please
    delete the violating fields and reactivate the account, I did not know that
    this field is violated, we will not violate again
    ‫في الأربعاء، 22 br/>ايو 2024 في 12:52 br/> تbr/>ت كتابة br/>ا يلي بواسطة عباس زbr/>اط <‪
    baszmat3@gmail.com‬‏>:‬
    ...
  • baszmat3
    تم الرد بتاريخ ٢٢ مايو ٢٠٢٤ في ٥:٥٥ ص
    Hello jot Form Company, please reactivate my account, I need it, please
    delete the violating fields and reactivate the account, I did not know that
    this field is violated, we will not violate again
    ‫في الأربعاء، 22 br/>ايو 2024 في 12:52 br/> تbr/>ت كتابة br/>ا يلي بواسطة عباس زbr/>اط <‪
    baszmat3@gmail.com‬‏>:‬
    ...
  • Waqas_A
    تم الرد بتاريخ ٢٢ مايو ٢٠٢٤ في ٦:٣٥ ص

    Hi abbas zmat,

    Thanks for getting back to us. In line with our PCI certification, we have to deny the collection of credit card details on regular forms. But, we have other PCI-compliant ways you can do this. All you need to do is choose one of the payment processors available on our platform and integrate it into your form. You still won't be able to collect credit card details directly, though. If you only want to collect your customer's payment details and charge them at a later date, you can take advantage of our Payment Authorization feature.

    I’ve gone ahead and deleted the offending fields and reactivated your account. You should be able to log in now.

    Reach out again if you need any other help.


  • baszmat3
    تم الرد بتاريخ ٢٢ مايو ٢٠٢٤ في ٩:٤٠ ص
    Hello Sir, do you have a WhatsApp that I can communicate with you from, I
    have some questions
    ‫في الأربعاء، 22 br/>ايو 2024 في 1:35 br/> تbr/>ت كتابة br/>ا يلي بواسطة ‪Jotform‬‏ <‪
    noreply@jotform.com‬‏>:‬
    ...
  • Aravir Enterprise Support
    تم الرد بتاريخ ٢٢ مايو ٢٠٢٤ في ١٠:٠٠ ص

    Hi abbas zmat,

    Thanks for getting back to us. We don't have a WhatsApp but if you have any questions, just reply to this thread, or you can create a forum thread from the Contact Us page. We’ll be happy to help.

    Let us know if there’s anything else we can help you with.

  • baszmat3
    تم الرد بتاريخ ٢٥ مايو ٢٠٢٤ في ٢:٢٠ م
    Hello support team that my account has stopped again what is the reason
    please tell me the reason and return it to work and delete the violating
    thing please help me that I need it
    ‫في الأربعاء، 22 br/>ايو 2024 في 5:00 br/> تbr/>ت كتابة br/>ا يلي بواسطة ‪Jotform‬‏ <‪
    noreply@jotform.com‬‏>:‬
    ...
  • baszmat3
    تم الرد بتاريخ ٢٥ مايو ٢٠٢٤ في ٢:٢٠ م
    Hello support team that my account has stopped again what is the reason
    please tell me the reason and return it to work and delete the violating
    thing please help me that I need it
    ‫في السبت، 25 br/>ايو 2024 في 9:19 br/> تbr/>ت كتابة br/>ا يلي بواسطة عباس زbr/>اط <‪
    baszmat3@gmail.com‬‏>:‬
    ...
  • Christopher Jotform Support
    تم الرد بتاريخ ٢٥ مايو ٢٠٢٤ في ٣:٠٣ م

    Hi abbas zmat, 

    Thanks for reaching out to Jotform Support. I checked your account, and it appears that your form 233465770096463 was flagged as offering fake services. If you believe that your account was suspended in error, we’ll need you to do the following:

    • Send us the URL where your form is used.
    • Send us a link to your website or proof of affiliation with a legitimate institution.
    • Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send all of these to reviewers@jotform.com with Thread# 15056091 as the subject, and we’ll let you know the status of your account after we’ve done a thorough review of them.

    In the meantime, let us know if you need any other help.

  • baszmat3
    تم الرد بتاريخ ٢٥ مايو ٢٠٢٤ في ٨:٤٥ م
    This link is the model I use Form not found (jotform.com)
    <https:>
    كلية الهادي (huc.edu.iq) <https:> and this is the
    website of the college or institution where I work
    I work for this college and register students in it and I love dealing with
    your site Why do you suspend my account every time I am bored of that Why
    do you want us to leave the site please not to stop it in the future
    ‫في السبت، 25 br/>ايو 2024 في 10:03 br/> تbr/>ت كتابة br/>ا يلي بواسطة ‪Jotform‬‏ <‪
    noreply@jotform.com‬‏>:‬
    </https:></https:>...
  • baszmat3
    تم الرد بتاريخ ٢٥ مايو ٢٠٢٤ في ٨:٥٥ م
    This is a documentary and what proves that I work for the benefit of
    Al-Hadi College, if I register students and promote the college, and the
    college gives me rewards, please activate my account and not broadcast it
    in the future
    ‫في الأحد، 26 br/>ايو 2024 في 3:41 ص تbr/>ت كتابة br/>ا يلي بواسطة عباس زbr/>اط <‪
    baszmat3@gmail.com‬‏>:‬
    ...
  • Sonnyfer Jotform Support
    تم الرد بتاريخ ٢٥ مايو ٢٠٢٤ في ٩:٣٠ م

    Hi abbas zmat,

    Thanks for the additional information. Unfortunately, we have a separate team that reviews forms, so please send your proof of legitimacy to reviewers@jotform.com with Thread# 15056091 as the subject. Our review team will review your provided information and let you know the status of your account.

    Thanks for your cooperation, we appreciate it.