Account Suspended: Due to suspected phishing.

  • GHADEER HABEEB
    تم السؤال بتاريخ ٩ مايو ٢٠٢٤ في ١٠:٠٠ ص

    لا يمكنني الدخول الى حسابي

  • Manilene Jotform Support
    تم الرد بتاريخ ٩ مايو ٢٠٢٤ في ١٠:٥١ ص

    ,Hi Habeeb

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I checked the account, and it seems that it is currently suspended due to the suspected phishing service offered. We understand this might not be the case with your form, yet we had to act according to the general rule to comply with our Terms. To have your account reinstated, please :provide the following information

    • The URL where your form(s) are used
    • Provide any documentation that will support your claims.
    • Your website or proof of affiliation with any banking institutions

    Send this information to reviewers@jotform.com with Thread #14709601 as the subject line. We’ll let you know the status of your account after we’ve done a thorough review of everything.

    .Thanks for your patience and understanding, we appreciate it