أريد حذف جميع الملفات في جميع السجلات الموجودة على الحساب،

  • qhs0platform
    تم السؤال بتاريخ ٥ مايو ٢٠٢٤ في ٢:٠٠ ص

    مرحبا..  أريد حذف جميع الملفات في جميع السجلات الموجودة على الحساب

     لأنها تجاوزت المساحة المتاحة وتعطل عمل المنصة بالكامل

    وشكرا

  • Myla Jotform Support
    تم الرد بتاريخ ٥ مايو ٢٠٢٤ في ٤:٣٤ ص

    ,Hello qhs0platform

    Thank you for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your question. If I understood what you’re asking, you wanted to delete all your submission data in your storage? If so, we have a guide here on How to Delete Form Submission Data.

    We also suggest that before deleting your files, you download them first. You can download your data from Jotform Tables in CSV, Excel, or PDF format. Let me show you how:

    • On your My Tables page, next to the form with the submissions you want to see, click on View Table.

    أريد حذف جميع الملفات في جميع السجلات الموجودة على الحساب، Image 1 Screenshot 30

    • Hover your mouse over the Download All button on the right side of the page. 
    • Now, choose CSV, Excel, or PDF format and download your data.

    أريد حذف جميع الملفات في جميع السجلات الموجودة على الحساب، Image 2 Screenshot 41

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?