Account Autosuspended

  • abdullah alzahrani
    تم السؤال بتاريخ ١٧ أبريل ٢٠٢٤ في ١:٤٩ ص

    ارجوء تنشيط حسابي

  • abdullahzaidalzahrani
    تم الرد بتاريخ ١٧ أبريل ٢٠٢٤ في ٢:١٥ ص

    ارجوء تنشيط حابي


  • Rica Support Team Lead
    تم الرد بتاريخ ١٧ أبريل ٢٠٢٤ في ٢:٥٧ ص

    Hi Abdullah,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, coming back to your concern, your account has been suspended because your نموذج طلب مساعدة فردية was tagged as phishing. We understand that this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts showing suspicious forms must be suspended immediately. 

    However, I have checked the form and it looks like the tagging was a false positive, so I reactivated your account and whitelisted the form. You may now log in again to the account.

    Let us know if there’s anything else we can help you with. 

  • themwlx
    تم الرد بتاريخ ١٧ أبريل ٢٠٢٤ في ٣:١٠ ص
    Thank you for this really quick response. This makes me seriously think about your annual subscription. Well done
    عبد الله زيد الزهراني
    Abdullah Zaid Al-Zahrani
    إدارة الرعاية الاجتbr/>اعية
    Social Welfare Administration
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    Email: Abdallah.Zaharani@themwlx.org
    Mobile: 00966 563676865
    Best For You Organics Company
    3456 Wilson, Milwaukee, WI 50035
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