Account suspension

لماذا تم تعليق الحساب ولا اعرف الاسباب

Hi Ahmed,

Thank you for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

I'm sorry this is happening. I checked the account and can see that it was suspended due to your form (ID: 240957411326051) that offers fake service. Also, you are not using a legitimate email. We understand this might not be the case with your form, yet we had to act according to the general rule to comply with our Terms. You may provide us with the following information to confirm legitimacy:

1. The URL where your form is used.

2. Your website or proof of affiliation to a legitimate institution.

Send these proofs to reviewers@jotform.com with Ticket #13646031 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

Reach out again if there's anything else we can do for you.