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saleh alamriتم السؤال بتاريخ ٢٩ مارس ٢٠٢٤ في ١:١٧ م
الحساب معلق أمل منكم حل المشكلة
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Aravir Enterprise Supportتم الرد بتاريخ ٢٩ مارس ٢٠٢٤ في ١:٢٦ م
Hi Saleh,
Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
I consulted this to the Relevant Team and I'll get back to you as soon as an update is available. In the meantime, let us know if you have any other questions.
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saleh alamriتم الرد بتاريخ ٢٩ مارس ٢٠٢٤ في ٣:١٥ م
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Mafe_M Jotform Supportتم الرد بتاريخ ٢٩ مارس ٢٠٢٤ في ٣:٥١ م
Hi Saleh,
Thanks for getting back to us. We have coordinated with our back-end team to review this request. Rest assured, we'll circle back to this thread as soon as I receive a response from them.
We appreciate your patience and understanding while we’re looking into this.
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Aravir Enterprise Supportتم الرد بتاريخ ٢٩ مارس ٢٠٢٤ في ٦:٥٣ م
Hi Saleh,
Thanks for patiently waiting. We have reactivated your account and you should be able to log back in now.
Reach out again if you have any other questions.