Account Suspended due to Fake Service

لقد تم ايقاف حسابي ولا ادري ما السبب

Hi Zain,

Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Your account has been suspended because your Reservation form has been flagged as offering a fake service. We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

For us to reactivate the account, we will need to delete the form. You can create the form again after changing your account email address to a corporate email. Please let us know if you want us to proceed.

Once we hear back from you, we'll be able to help you with this.