تعليق حسابي

  • Alaa ragab
    تم السؤال بتاريخ ٢٢ مارس ٢٠٢٤ في ٨:٠٨ ص

    تم تعليق حسابي بدون اي سبب لا اعلم لماذا

  • Waqas_A
    تم الرد بتاريخ ٢٢ مارس ٢٠٢٤ في ٨:١٧ ص

    Hi Alaa ragab,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account, and it appears that it is suspended due to the copyright logo, which is against our Terms of Use. In order to activate your account we need your permission to delete this offensive logo from your form.

    Once we have a better idea of what’s going on, we’ll be able to come up with a solution.



  • Alaa
    تم الرد بتاريخ ٢٢ مارس ٢٠٢٤ في ٨:٣٥ ص

    ماهو الشعار الذي تريد ان ازيله انا استطيع الدخول علي الحساب لكي ازيل الشعار ماذا افعل الان

  • Waqas_A
    تم الرد بتاريخ ٢٢ مارس ٢٠٢٤ في ٨:٤٥ ص

    Hi Alaa ragab,

    Thanks for getting back to us. About your request, I removed offensive fields from your form and activated your account. I've gone ahead and cleared your form caches as an additional aid.

    Let us know if there's anything else we can help you with.