الرجاء فك تعليق حسابي انني لا اعمل شيٴيتشرط عليكم

  • Ziad
    تم السؤال بتاريخ ٢١ مارس ٢٠٢٤ في ٤:٣٧ ص

    الرجاء مراجعة حسابي يبدو تم اغلاقه عن طريق الخطأ


  • Richie Jotform Support
    تم الرد بتاريخ ٢١ مارس ٢٠٢٤ في ٤:٥٣ ص

    Hi Ziad,

    Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I have checked your account and it seems to have been suspended due to your forms collecting login credentials which violates our terms of use. Check out this screenshot of my result:

    الرجاء فك تعليق حسابي انني لا اعمل شيٴيتشرط عليكم      Image 1 Screenshot 20

    To lift the suspension, we need to delete the guilty fields in your form. Let us know if you want to comply with our terms.