Can not log into his account

I have created an application called 'كوه' but unfortunately, I am unable to log in to my account on the website and reactivate the application."

Hi Shahd,

Thanks for reaching out to Jotform Support. I checked the status of the email address used to open this support ticket, but I got the result that this is a guest account. Could you please confirm the account email address or the form URL in order to investigate?

Once we hear back from you, we will help you with this.

shahadaotibi@gmail.com

Hi Shahad,

Thanks for reaching out to Jotform Support. Unfortunately, our Arabic Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Arabic, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. As I have verified, your account is suspended due to Phishing. The 'Employee Travel Authorization Form' contains fields that are collecting password details. Please note that sensitive information is not allowed in Jotform.

To reactivate your account we would need to delete the offending fields on your forms. Let us know how you would like to proceed. Once we hear back from your we'll ba able to help you with this.