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insightopticalAsked on November 24, 2016 at 2:19 AM
Hi Olivia
All of the test emails that you sent did go through. I tried a test email from the contact page from insightoptical. com and it still didn't.
Can you please check from there?
Thanks, mark.
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candyReplied on November 24, 2016 at 2:26 AM
Hello Mark,
Test emails should have gone to your account email eyeguy2c@aol.com. However, I have checked and I have seen that your account email eyeguy2c@aol.com was in our bounce list as you can see below:
That was the reason you did not receive test emails into your email address eyeguy2c@aol.com. I have removed your email address from our bounce list. So that, you are able to receive emails normally now.
Moreover, you can check if your email is in our bounce list or not at the following link: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
Please check, if you need more assistance do not hesitate to contact us.
Thank you.