Conditions: AvgNoZero function is not working correctly.

  • empori
    Asked on December 11, 2023 at 6:27 PM

    hello i am trying to use the avgoNoZero function but i found trouble.

    the conditions are:

    • if a field is selected then consider the number 0, otherwise not consider it

    how can i solve it?

  • Joshua_T JotForm Support
    Replied on December 11, 2023 at 6:36 PM

    Hi empori,

    Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. When I visited the link to your form, I saw that it was working correctly as expected. Check out this screenshot below:

    Conditions: AvgNoZero function is not working correctly Screenshot 20

    Can you confirm if you are still having the same problem? If so, please explain it further and provide us with an example of data to enter the fields for us to be able to try and replicate the problem from our end.

    Once we hear back from you, we can move forward with a solution.