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garymichaelAsked on November 14, 2016 at 11:54 AMAnother question. I've added a DNS to the form as:
join.dynamicfitnessclub.com
But it's still not loading the form on the web page. I followed these
instructions: https://www.jotform.com/help/144-How-to-use-Custom-Domains-
with-Jotform
If you could go into my account and see the Join Our Community form, maybe
I'm missing something. -
BorisReplied on November 14, 2016 at 12:31 PM
I have checked your custom domain setup, and it seems to be working fine. :) Please note that your domain is being redirected to jotform.com, so in order to access your form through a custom domain, you need to enter the full path as well:
http://join.dynamicfitnessclub.com/form/63178436899172
You can also omit the /form/ part, and use just the form ID:
http://join.dynamicfitnessclub.com/63178436899172
Let us know if you need any further clarifications or assistance with the custom domains setup, and we'll gladly help. Cheers!
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Gary MichaelReplied on November 14, 2016 at 1:35 PM
Can this be ran locally, or do I have to load this up to the server for it to work?
Locally it's not showing up in on the page.
I want to use the Embed script
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Nik_CReplied on November 14, 2016 at 2:24 PM
Custom DNS will have to be loaded from a live server since it will redirect to the real domain (jotform.com).
Can you tell us what would you like to do so we can try to give you possible workaround?
Thank you!
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garymichaelReplied on November 14, 2016 at 2:44 PMOkay when you publish using Embed, what do you change exactly?
This is what I get.
But you guys say you don't use SSL in the form capability. So I was a
little confused to see https. I simply change the reference to
src="https://join.dynamicfitnessclub.com/63178436899172
But that has not worked
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garymichaelReplied on November 14, 2016 at 2:44 PMUm, huh? I've been sending emails back and forth.
Have you not seen the emails?
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garymichaelReplied on November 14, 2016 at 2:44 PMYes that's what I did.
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garymichaelReplied on November 19, 2016 at 2:04 PM
Hi, I may be just missing a small detail, but I'm actually entering the form as a HTML fragment inside the page.
So the actual page link is: contact.html
But the form is: http://join.dynamicfitnessclub.com/63178436899172
I'm using the Embed script as the link.
And it's local for testing.
Do I need to have the form live on the server for it work? I didn't think I needed to.
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garymichaelReplied on November 19, 2016 at 2:05 PM
I missed you last answer so I repeated it. But I still can't get the form to show up on the page.
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jonathanReplied on November 19, 2016 at 8:55 PM
I checked your custom domain form http://join.dynamicfitnessclub.com/63178436899172 on my browser and I can see it working already.
You can follow the user guide below to add the form on your website.
User guide: Adding-a-form-to-a-web-page
Let us know if you need further assistance.
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Gary MichaelReplied on November 20, 2016 at 9:14 PM
Yes I understand the form is working fine, but when I put into the fragment embedded with my DNS name it doesn't show on the page when I view in publish. That's the problem I'm trying to fix.
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Chriistian Jotform SupportReplied on November 21, 2016 at 1:48 AM
Hi,
Can you please give us the your site's URL so that we can further investigate the issue?
We'll be waiting for your response.
Regards -
garymichaelReplied on November 21, 2016 at 10:06 AM
Yes it's running local so it's not live. Okay, I think this is the problem. Umm. I'm using the embed script, but I'm running it from DNS. That would be a page inside of a page, so to speak. That's probably the breakdown. I need to use another insert.
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garymichaelReplied on November 21, 2016 at 10:09 AM
Yep, yep sorry I'm goofy, I knew this... I've just been rushing with deadline and not paying attention. I've added the iframe and it's fine now :-)
Sorry, I'll pay attention next time. Ha.
Thanks for the help!
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Chriistian Jotform SupportReplied on November 21, 2016 at 10:27 AM
Glad to hear that you have now properly embedded your form to your site. If you have any other concern, please feel free to contact us again. Regards.
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garymichaelReplied on November 21, 2016 at 10:44 AMHi, it's running local and I'm testing it on my machine, nothing is
live now. I load it here and then preview and it doesn't show. I can
package and zip the page up if you want to do that. But I believe a
number of people are having the same issue with iframes.
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garymichaelReplied on November 21, 2016 at 10:44 AMWell dangit, now that I've added the iframe, it's fine, but I need the form
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Chriistian Jotform SupportReplied on November 21, 2016 at 11:01 AM
Do you mean that when you embed the form using the iFrame code, the form is not displayed on your local testing or the form is visible but not properly displayed? May we also know the iFrame code you use on your local testing so we can further investigate?
If you can provide us a screenshot of the issue then that would be great. To add a screenshot to this thread, please follow the instruction provided in this article: How to add screenshots images to questions to the support forum.