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rsorianoAsked on November 2, 2016 at 12:53 PM
I've been using Jotform for several weeks already. Everything has been working perfectly until today. The email I get from Jotform in my email do not show the signature. However, when I went on Jotform system the signature image was there. How can I get the signature image in the PDF generated by jotform in my email. This has happened with one of the submissions. Thank you
Page URL: https://form.jotform.com/62724047422148 -
David JotForm SupportReplied on November 2, 2016 at 4:49 PM
This should now be fixed for new submissions. All newly generated PDF's should have the correct file URLs. For any PDF's that do not have the signature present, a new correct copy can be generated from your the submission view for your form:
https://www.jotform.com/help/269-How-to-View-Form-Submissions