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DATTATHRIAsked on November 28, 2023 at 3:06 PM
Hello,
The appointment form works correctly in preview mode when the Submit button is clicked. However, on the website, the form will display a "Preview Sign Document" mode and will not submit.
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Christopher JotForm SupportReplied on November 28, 2023 at 3:52 PM
Hi DATTATHRI,
Thanks for reaching out to Jotform Support. Could you try using the iframe embed code if the issue still persists as provided below?
<iframe id="JotFormIFrame-233315122585148" title="Appointment Request Form" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/233315122585148" frameborder="0" style="min-width:100%;max-width:100%;height:500px;border:none;" scrolling="no" ></iframe>
We also have a guide about Which Form Embed Code Should I Use that you can check out.
If the issue still persists, after using the iframe embed code, would you allow us to perform a test submission on your live form so that we can check it out?
Give it a try and let us know how it goes.
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DATTATHRIReplied on November 29, 2023 at 10:00 AM
That solved the issue, I'll make a note of it. Thank you very much!