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KadofotoAsked on September 11, 2016 at 10:12 AM
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jonathanReplied on September 11, 2016 at 10:20 AM
I assume this was your form https://www.jotformeu.com/form/32985246556365
I test downloading the Excel submission data of your form and I was able to do so successfully.
User guide: How-to-Export-Form-Data-to-Excel
Can you please try again. If possible try also using a different browser like Chrome or Firefox.
Hope this help. Let us know if issue still persist.
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KadofotoReplied on September 15, 2016 at 2:54 PM
Hello,
After 1 day it was working well again.
Thanks!
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Support_Management Jotform SupportReplied on September 15, 2016 at 5:32 PM
Great - Thanks for taking your time keeping us posted. In case it happens again, please inform us on this same thread.