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rickster2010Asked on September 7, 2016 at 4:54 PM
Hi my form of samabfutebol is work only in the test mail.
What can i do about this? my mail is aanmelden@sambafutebol.nl
Regars,
Ricardo
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liyamReplied on September 7, 2016 at 8:51 PM
Hello Ricardo,
I just made a submission using your form and the emails were sent properly to its recipients. Can you check the inbox of the two email accounts aanmelden@sambafutebol.nl and rnjankie@gmail.com?
Thanks.
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rickster2010Replied on September 8, 2016 at 5:45 AMHi the problem is when people goes fill the form live than after click on the button submit it dont go tot he page of thanks for fill the form.
And i recieve nothing.
http://sambafutebol.nl/aanmelden-inschrijven-2016-2017/
regards,
ricardo
Van: JotForm [mailto:noreply@jotform.com]
Verzonden: donderdag 8 september 2016 02:50
Aan: aanmelden@sambafutebol.nl
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RoseReplied on September 8, 2016 at 7:06 AM
Thank you for letting us know.
When I tried to send a submission to your form for testing purpose, I realised that the form is stuck at please wait. That' why, you could not get a notification because it failed to submit.
To solve this problem, please embed your form with Iframe instead of script. Since, it seems that you used script method when I inspect your site.
This is the guidance of how to get Iframe code of your form.
https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Hope, this would help your issue but if not; please let us know. We will try to find another way.