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drkirkwilsonAsked on August 29, 2016 at 8:15 PM
The User Guide appears to give directions:
How to Change Email Template Sent Based on the Language Used?Last Update: May 3, 2016
To set this all up you will first need to set up two things:
1. Set up all the languages that you want to have on your jotform
2. Set up email autoresponders for each languageThe second option sends the user to https://www.jotform.com/help/26-Creating-a-Form-Autoresponder but there is no reference to setting up email autoresponders for each language.
I missed something. How do I create autoresponders for each language?
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Elton Support Team LeadReplied on August 30, 2016 at 12:32 AM
Apologies for the confusion. What the guide actually says is that you will have to manually create autoresponder emails for each language you create in your form. In other words, if your form is available in 3 languages, you will have to create 3 different autoresponders. These autoresponders will be used in the conditions later on as you continue with the steps.
If you have further questions, let us know.
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drkirkwilsonReplied on August 30, 2016 at 2:45 PMOK. Thanks. I have created autoresponders in four
languages. I notice that the titles of the form fields are all
in English (no surprise!) so am I supposed to edit the form field
titles into the target languages for each autoresponder? Will
the data that displays be the same target language data that the
user entered originally (I image so but thought I would ask
anyway)?
Now how to I use Conditions to
cause the appropriate autoresponder to be implemented for
the user based on their target language. I
am wondering what data JotForm uses to know which language the
autoresonder needs to be in. It was easy to understand
Conditions regarding the Thank You page. Not so obvious with
autoresponder emails and how they match to the target language
of the user.
By the way, there is a broken image displayed in
autoresponder 1 and I get a 404 when I try to open that image.
What is wrong here?
Thanks.
Kirk
Wilson, Ed.D., CEO, World Change Network
266 Washington Ct, Sebastopol CA 95472 USA
Tel: +1-707-206-6171, Mobile: 1-707- 291-9101 Fax:
1+707-692-5395
On 8/29/2016 9:32 PM, JotForm wrote:
New response received
A new response has
been received:
Answered by EltonCris
Apologies for the confusion. What the guide actually
says is that you will have to manually create
autoresponder emails for each language you create in
your form. In other words, if your form is available in
3 languages, you will have to create 3 different
autoresponders. These autoresponders will be used in the
conditions later on as you continue with the steps.
If you have further questions, let us know.
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David JotForm SupportReplied on August 30, 2016 at 6:39 PM
Here is our guide on sending emails based on selections made in the form:
https://www.jotform.com/help/167-How-to-Send-Email-Based-on-Selection
Based on the language selected, you would send the appropriate email.