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mamorosAsked on August 27, 2016 at 6:29 PM
Hello Support - My blank pdf form looked ok, and then I printed it and got this:
Page URL: https://form.jotform.com/62258472884164 -
David JotForm Support ManagerReplied on August 27, 2016 at 11:25 PM
What is the problem you are getting? Are you trying to create a PDF form as shown on this guide? https://www.jotform.com/help/212-How-to-create-a-PDF-form
You could share a screenshot of the issue you are getting to illustrate better what you mean, simply load the link of this thread in your browser: https://www.jotform.com/answers/918516
Then include the screenshot as shown on this guide: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum
Let us know if you need more help.
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mamorosReplied on August 27, 2016 at 11:45 PMHello BDAVID - Yes, I did follow the instructions as indicated in the
first paragraph of your reply.
Here's the screen shot below. What I do notice, is that when I click on
"Create PDF Form", it is grayed out although it does create a pdf file.
And then I get the background color, lower starting point on the first
page, and some messed up parts of the form. I've attached it to this
email. Look at pages 3 and 4, which don't look right.
Thank you!
Melinda
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mamorosReplied on August 28, 2016 at 12:15 AM
Hello BDAVID - Yes, I did follow the instructions as indicated in the first paragraph of your reply.
Here's the screen shot below. What I do notice, is that when I click on "Create PDF Form", it is grayed out although it does create a pdf file. And then I get the background color, lower starting point on the first page, and some messed up parts of the form. I've attached it to this email. Look at pages 3 and 4, which don't look right.
Thank you!
Melinda
P.S. I sent you an email with an attachment of the form that was generated.
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Nik_CReplied on August 28, 2016 at 4:22 AM
I'm sorry, but unfortunately, we didn't receive your screenshot, please try to insert an image through this thread directly and use this guide to do that: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum
We'll wait for your response so we can investigate further.
Thank you!