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ccnewslettersAsked on August 26, 2016 at 4:01 PM
Can you please check one more thing?
We have one form set up with 2 options. Depending on your option choice you get redirected to
a different form.
This is the first form - https://form.jotform.com/60834972039967
If you choose the print only option it redirects fine to this form
https://form.jotform.com/60834874530964?primaryEmail=lbtallman2@gmail.com
If you choose the print and mail option it is supposed to redirect to this form
https://www.jotform.us/form/60835574678975
but instead ends up on a 405 Not Allowed page
I can't seem to find the reason why. Can you please help?
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BenReplied on August 26, 2016 at 4:14 PM
I have tried using the same URL as on your screenshot:
https://www.jotform.us/60835574678975?primaryEmail=lbtallman2@gmail.com
And it is working properly for me.
Inspecting the conditions and thank you page setup, everything seems to be properly set up as well.
Could you please try again and using the link above to see if you get the same error again by any chance?
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ccnewslettersReplied on August 31, 2016 at 2:23 PM
That form works fine if you go to it directly. Something is amiss when you go to this form first .
This is the first form - https://form.jotform.com/60834972039967
If you choose the print only option it redirects fine to this form and works fine.
https://form.jotform.com/60834874530964?primaryEmail=lbtallman2@gmail.com
If you choose the print and mail option it is supposed to redirect to this form
https://www.jotform.us/form/60835574678975
but instead ends up on a 405 Not Allowed page
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Nik_CReplied on August 31, 2016 at 4:20 PM
I checked your form: https://form.jotform.com/60834972039967 and I see what is the problem. In your conditions, for Print and Mail, you have Redirect To with /form/ included, you should remove it and everything will work fine, meaning just put this URL:
https://www.jotform.us/60835574678975?primaryEmail={primaryEmail107}
Please check and let us know if it works for you.
Thank you!