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aparmar1976Asked on August 18, 2016 at 12:39 PM
Hi
I upgraded my account to the $19/month payment but got an email this morning saying the account is disabled. Please fix this ASAP.
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MikeReplied on August 18, 2016 at 1:43 PM
Thank you for contacting us.
Your subscription was not applied to your account, and I cannot locate your payment.
Could you please provide us with any information about your upgrade order (order email, order ID)?
In the meantime, we have re-activated your account.