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snapstormAsked on August 1, 2016 at 10:48 PM
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Support_Management Jotform SupportReplied on August 1, 2016 at 11:27 PM
I tested the Advanced Color Picker widget on mobile and confirmed it doesn't work.
Here's a test form I created using 3 different widgets https://form.jotform.com/62138702068959 and if you would try that form on your phone, only the Advanced Color Picker doesn't work.
I'll have this escalated to our development team so they can check. Although I won't be able to give you an exact timeframe, rest assured you will be updated on this same thread if/when it gets fixed.
For the time being, I recommend you replace the Advanced Color Picker with any of the following alternatives:
1. Farbtastic Color Picker http://widgets.jotform.com/widget/farbtastic_color_picker
2. Color Picker http://widgets.jotform.com/widget/color_picker
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snapstormReplied on August 2, 2016 at 1:27 AM
Thanks SO much! This is super helpful!!!!
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TitusNReplied on August 19, 2016 at 5:45 AM
We fixed the bug.
You can now use the Advanced color picker widget in a mobile device.
Please check and let us know.