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cutesocksclubAsked on July 6, 2016 at 8:11 AM
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Elton Support Team LeadReplied on July 6, 2016 at 8:32 AM
Our apologies.
Your form loads fine on my end. Can you please check and confirm?
This might be a temporary issue. Since we could not reproduce the problem anymore, it should be working fine on your end as well.
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WillieMugReplied on July 6, 2016 at 9:19 AM
Hi!
I am still unable to access my form in my account. Please look into all my form to ensure all are working.
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Elton Support Team LeadReplied on July 6, 2016 at 9:28 AM
Thanks for letting us know. This issue has already been escalated to our technical team. We will let you know via this thread once this is fixed.
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Elton Support Team LeadReplied on July 6, 2016 at 9:33 AM
By the way, are you able to load your form with www? Example: https://www.jotform.me/61792081303451?
If this works, you can use "www" instead of "form" as a permanent solution.
Thanks!
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Elton Support Team LeadReplied on July 6, 2016 at 9:42 AM
Our technical team just informed us that the problem is now fixed. Would you mind checking it again this time?
Thanks!