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ponggolseafoodAsked on June 29, 2016 at 1:21 PM
If my account (Free plan account) has reached the limit on 29 June , when will it be reset again ?
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Kevin Support Team LeadReplied on June 29, 2016 at 2:08 PM
Limits will be reset on the next month's first day, it means on July 1st your limits should be reset and you should be able to receive more submissions, views or payments.
The only limit that will not reset will be the available upload space as well as the storage space, these limits do not reset monthly.
If you think you need more limits, you can increase them by upgrading your account, here is our pricing page: http://www.jotform.com/pricing
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ponggolseafoodReplied on June 30, 2016 at 12:54 PM
I just login to my website www.ponggolseafood.com.sg (1st july 12:51 am) and still not able to view forms.
your answer below to my previous question did not seem to be correct.
Limits will be reset on the next month's first day, it means on July 1st your limits should be reset and you should be able to receive more submissions, views or payments.
Please advise ...
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David JotForm SupportReplied on June 30, 2016 at 2:03 PM
Form limit reset July 1st, PST U.S. time. Since it is very close to the reset. I went ahead and activated your account.
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Marilyne LemireReplied on June 30, 2016 at 2:49 PM
I am not able to view forms on my website also and I don't know why.
Can you help me?
Do you have a back up form that you can install again?
We deleated the submissions today because there was not anough space and after we did that we are no longer able to see the form in my web site.
Sorry for my english.
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David JotForm SupportReplied on June 30, 2016 at 3:59 PM
@marilyne I have moved your question to a thread of its own. I will address your request in the following thread shortly: