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ChrisdphotosAsked on June 27, 2016 at 7:07 PM
Client tried to pay and received a message saying there was a problem with "the PayPal email address supplied by the seller." I am using my correct email address, and it matches the one I use on PayPal...any ideas on what went wrong?
Page URL: https://form.jotform.com/60635297221151 -
jonathanReplied on June 27, 2016 at 10:30 PM
The Paypal account information on your form https://www.jotform.us/form/60635297221151 was not correctly configured.
then in account configuration screen
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The Paypal account should be an email account (paypal account).
Please correct this on your form, and this should resolve the issue.
Let us know if issue still remains.