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sanduqueAsked on June 24, 2016 at 4:34 PM
When users access our form to contact us, it displays "Form Over Quota". I am not sure why this is happening, and I would like to know how to fix it. I deleted all my submission but nothing.
Page URL: http://casasendoral.com/ -
Mike_G JotForm SupportReplied on June 24, 2016 at 6:11 PM
I have checked your account and found out that your account had reached its Form View limit.
Please be reminded that the maximum form view allowed for an account on free subscription is 1,000.
Although form view limit resets every first of every month like your submission count, you can always upgrade to the next plan if you wish to increase your form view limit every month.
https://www.jotform.com/pricing
Or you can also have unlimited form views if you enable the Jotform Footer option from your account settings.
You may also check the guide below for more information:
Form-View-Limits-What-is-it-all-about
I hope this helps. If you may need any further assistance or if you have other questions, please do not hesitate to get back to us and we will be glad to help you.
Thank you.