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DrivePaymentsAsked on June 22, 2016 at 5:04 PM
Hi there,
We use authorize.net for our recurring payments and the old view was a lot easier for us to set everything up. It allowed us to set durations for recurring payments and the new UI isn't as friendly.
It's also not letting us do a variable amount for a donation it's asking "Please choose from where to get price" but we have variable checked? It's also now saying " Free for first None then, XXX USD for each month" We don't want it to say "Free for first none"
Seems like a lot changed with the update for recurring payments
Page URL: https://form.jotform.com/61736585261158 -
David JotForm Support ManagerReplied on June 22, 2016 at 8:00 PM
We apologize for the inconvenience, I have reported this issue to our second level. You will be updated via this thread when this gets fixed.
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DrivePaymentsReplied on June 23, 2016 at 11:12 AM
Hi do you have any idea when this might be done? We are needing it this evening to launch the new form. Thank you-
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David JotForm Support ManagerReplied on June 23, 2016 at 12:26 PM
Unfortunately, there isn't an estimated time-frame for a resolution. As a temporary solution, you may try setting the form up through the old UI. Simply append "?&old" at the end of the URL when on edit mode of your form, and load the page again:
When the issue in the new UI gets fixed, you will be notified via this thread.