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NettsportAsked on June 15, 2016 at 5:18 AM
I use a free form, but the send button dosn't work, it just loading and loading? Why, do I have to buy a package to get the send button to work? I have put my e-mail in the backend.
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Chriistian Jotform SupportReplied on June 15, 2016 at 6:32 AM
Hi,
I checked your website and indeed the submit button does not work.
Looks like your website is built using WordPress. If so, did you embed the form by following the guide in A guide to forms for WordPress users?
If that does not work, I suggest you embed your form using iFrame embed method. Let us know how it goes.
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NettsportReplied on June 15, 2016 at 7:45 AMHi there.
Thanks, it works now. It was helpful with the WP tutorial.
Best Regards
John Inge Mikalsen
Customer support
Mob: (047) 990 999 14
john@minclub.no
*
Fra: JotForm [mailto:noreply@jotform.com]
Sendt: 15. juni 2016 12:31
Til: support@minclub.no
Emne: Re: Why dosn't the send button work?
A new response has been received:
Answered by Chriistian
Hi,
I checked your website and indeed the submit button does not work.
Looks like your website is built using WordPress. If so, did you embed the form by following the guide in A guide to forms for WordPress users ?
If that does not work, I suggest you embed your form using iFrame embed method. Let us know how it goes.
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BorisReplied on June 15, 2016 at 9:02 AM
Glad to hear that it is working correctly now.
If you run into any other issues or if you need assistance with anything else, please don't hesitate contacting us again anytime, and we will be happy to help.
Thank you.