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himansshuhsinghAsked on June 1, 2016 at 8:05 AM
Hi,
i have emptied almost all my storage on all forms, however I am still getting no response and I am alerted to upgrade as my submission storage is over ?
please help me on this issue asap,
thanks
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Ashwin JotForm SupportReplied on June 1, 2016 at 9:24 AM
Hello himansshuhsingh,
I'm sorry for the trouble caused to you.
I refreshed your account's submission counter which seems to have resolved your issue. Your account is currently in good shape and within the allowed storage limit. You should not get warning messages any more.
Thank you!
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himansshuhsinghReplied on June 1, 2016 at 9:45 AMThanks so much...
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ophoslyonReplied on August 25, 2016 at 7:03 AM
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Ashwin JotForm SupportReplied on August 25, 2016 at 8:32 AM
Hello ophoslyon,
I have moved both the questions to new threads and you will be answered here:
https://www.jotform.com/answers/915477
https://www.jotform.com/answers/915484
Thank you!