-
cfeiringAsked on May 27, 2016 at 10:56 AM
My form was getting auto sent to my email. I have filled it out a bunch of forms in the last 2 weeks, and they have stopped being sent to me. I can still download the PDF file.
-
JanReplied on May 27, 2016 at 11:41 AM
Your email address is in the bounce list which is why you are not getting emails from JotForm.
I have removed it now from the list. You should be able to receive new notifications now.
I checked the settings of your email notification and I can see that it is configured properly. You can try whitelisting our JotMail IP addresses.
Please check these helpful guides about the bounce list:
How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues
How-to-Remove-Your-Email-Address-from-Bounce-ListHope that helps. Thank you.