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truehealingAsked on May 22, 2016 at 12:01 AM
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Kevin Support Team LeadReplied on May 22, 2016 at 12:41 AM
I have checked your email address and I can see emails are being sent, I have submitted your form and the email was sent as well:
You can also check your email history by following the steps on this guide: How-to-View-All-Your-Form-Email-History
I can see you're using a custom sender email address, if you're still getting this issue I would suggest you to remove the custom email from the settings and add your custom sender email address once again, this guide will help you with that:
How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
If after doing this you're still not receiving emails, please set the sender email to the default one, if emails are sent using our the default sender emails, please do let us know and we will be glad to further investigate the issue.
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truehealingReplied on May 22, 2016 at 12:13 PM
I found out that there was an issue with my domain name, which I have now fixed. As a result, I also received the emails from form submissions last night, this morning. Thank you!
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Kiran Support Team LeadReplied on May 22, 2016 at 12:32 PM
Great! Glad to see that you are now receiving email notifications without any issue. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help.
Thank you for using JotForm!!