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castmrl10Asked on May 12, 2016 at 9:27 AM
Please help me to have a better look for print out and i have fail to filled the area. marlon@scmediagroup.net
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Kiran Support Team LeadReplied on May 12, 2016 at 10:51 AM
I see that you are using Passage Test widget on your JotForm. Since this widget can be used for questions/test, the entered text in the form must match with the answer provided in the widget.
Since the text entered in the form submissions is not matching with the answer set in the widget, it is displaying [fail] in the submissions. You'll need to replace the widget with the Narrative Fields widget so that there will be no validation done with the submitted text.
http://widgets.jotform.com/widget/narrative_fields
Hope this information helps!