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Pramukh1781Asked on May 9, 2016 at 5:29 PM
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David JotForm Support ManagerReplied on May 9, 2016 at 8:09 PM
UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor.
It is only possible to set a background color in the PDF editor, the preview shows as blank on your end:
I just cloned your form, and tested on my end, and the problem did not reproduced:
a) I set a background color.
b) I deleted some fields.
c) I clicked on Preview, and everything was shown:
Please try the following:
1) Reset the design:
2) Clear forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache
3) Try editing your PDF.
Let us know if that helps.
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eugeneReplied on October 23, 2018 at 9:32 AM
UPDATE: We are excited to announce that we have just released the new version of JotForm PDF Editor.
Along with the much-enhanced customization options, you are now able to add background images to your submission PDF files.