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melodicsoundsAsked on April 20, 2016 at 6:32 PM
I have STRIPE integration here: https://form.jotform.com/60967271989980 and when trying to pay with American Express it says "Your card is not supported".
Whats wrong?
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jonathanReplied on April 20, 2016 at 9:44 PM
Hi,
As far as I know AMEX card is supported by Stipe. It says also on the Stripe support page.
https://support.stripe.com/questions/which-cards-and-payment-types-can-i-accept-with-stripe
It could be about a different problem.
Have you retried it already? Perhaps some typo on the card details was the culprit.
I could not do a proper test since I do not have an Amex account to test it out, but can you please check again. You can also take a screenshot of the problem and share it on your response. This way we can have a visual of the problem when it happen.
Let us know if issue remains.
Thanks.