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specsaversilearnAsked on April 13, 2016 at 9:28 AM
Hi.
I have deleted an old form and created a new form, the url https://form.jotform.com/specsaversilearn/owl I want to use again as it is in our print but it is saying the slug is still in use.
Screen shot on how it should look
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HubersonReplied on April 13, 2016 at 12:10 PM
The reason why you cannot use the custom URL is because it is not possible to have two forms with the same URL.
The form with that custom URL - https://form.jotform.com/specsaversilearn/owl is still accessible. You need to release the slug from that form first before you can use it on another form.