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FoltvedAsked on March 18, 2016 at 9:02 PM
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Kiran Support Team LeadReplied on March 18, 2016 at 10:53 PM
I've checked with my test account from EU servers and I am unable to replicate the issue at the moment. The changes are reflecting on the live form without any issue. It looks like a temporary glitch with the technology. If you are still experiencing the issue, please try logging through a different browser.
Please get back to us if the issue still persists. We will be happy to assist you further.
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FoltvedReplied on March 19, 2016 at 5:46 AMHi
I did try different browsers, different PC’s and even different networks.
But around 20 minutes after I wrote the problem seemed to fix it self.
Med venlig hilsen
Simon Jakobsen
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Telefon : 98 25 98 88 / 42 44 98 25
Mail: foltved@foltved.dk
Web: www.foltved.dk
Fra: JotForm [mailto:noreply@jotform.com]
Sendt: 19. marts 2016 03:53
Til: foltved@foltved.dk
Emne: Re: Form not showing Saved Changes on live Preview
A new response has been received:
Answered by Kiran
I've checked with my test account from EU servers and I am unable to replicate the issue at the moment. The changes are reflecting on the live form without any issue. It looks like a temporary glitch with the technology. If you are still experiencing the issue, please try logging through a different browser.
Please get back to us if the issue still persists. We will be happy to assist you further.
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BorisReplied on March 19, 2016 at 6:18 AM
Glad to hear that it is already resolved. If there is anything else we can help you with, please don't hesitate to open a new support thread, and we will be happy to assist.