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benpearsonAsked on March 14, 2016 at 1:34 PM
If a user enters a zip code for example 55405. I would like the form to proceed to the next page. If the user enters a zip code that is not in our service area, I would like to display a disclaimer that we do not currently service your area. Does anyone know how to accomplish this?
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JanReplied on March 14, 2016 at 2:14 PM
This is possible with JotForm by using conditions. Please check this demo form. You can clone it if you like.
I used the Skip to a Page condition in order to achieve this. As you can see, if the Zip Code is Equal to the value of 55405, it will go to page 2 once you click the next button.
If it is not equal to 55405, it will jump to page 3.
Related guide: Smart-Forms-Using-Conditional-Logic
Hope that helps. Thank you.
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benpearsonReplied on March 14, 2016 at 2:17 PM
How can you not display the final page 3 if the zip code conition is met when submitting the form?
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Kevin Support Team LeadReplied on March 14, 2016 at 3:08 PM
I think you are referring to this page where a message is displayed indicating that the zip code is invalid even when the entered code is correct.
If so, you will need to add a condition to your form, the condition should look like this:
This should be the result:
Here is my sample form with the update: https://form.jotform.com/60736118180957.
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EMYEsteticaReplied on November 15, 2016 at 3:44 PM
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Kevin Support Team LeadReplied on November 15, 2016 at 3:57 PM
@EMYEstetica,
In order to assist you better I have moved your question to another thread, it can be found here: https://www.jotform.com/answers/990816
We will assist you on that thread as soon as possible.