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unitedinharmonyAsked on March 1, 2016 at 1:32 PM
I added our paypal account as a payment button on our PayPal form, however when we get redirected to the paypal site and click on the option to continue as a guest, the site requires us to create a paypal account and user name. I don't want to have to require people to create a paypal account.
Page URL: https://form.jotform.com/60545718547160 -
MikeReplied on March 1, 2016 at 2:56 PM
I would like to suggest enabling a 'PayPal Account Optional' option under your PayPal account to allow your users to complete their payments without creating PayPal accounts. Please see the following tutorial:
PayPal Account Optional setting
*Your PayPal Account must be either Premier or Business. Personal Accounts do not have this option.
More information is available on this PayPal community thread.
If you need any further assistance, please let us know.
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unitedinharmonyReplied on March 1, 2016 at 3:45 PMwe are already paypal optional
Lindsay Schwartz
United in Harmony
lindsay@unitedinharmony.org
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MikeReplied on March 1, 2016 at 5:06 PM
I have submitted a test entry, and it looks like that the PayPal optional feature is working right with your account. Here is a screenshot:
Thank you.
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unitedinharmonyReplied on March 1, 2016 at 5:45 PMYes thank you
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