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terriLNAsked on March 1, 2016 at 10:46 AM
I Have just renewed my account. Has my account been amended.
Thanks
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David JotForm SupportReplied on March 1, 2016 at 12:06 PM
As far as I can tell, your payment did not go through and you are still scheduled to be downgraded on March 8th. If you would like, we can set your account back to a Free one now. This would allow you to create a new subscription immediately. You can also see if you can reactivate your current one from the billing section of your account:
http://www.jotform.com/help/330-How-to-update-my-subscription-s-payment-method