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deenareenaAsked on February 22, 2016 at 5:15 PM
Hi there,
Jotform's fillable PDF form creator isn't working. It's worked for me in the past, but now when I choose which form to turn to a pdf the page freezes.
At first I thought it might be due to slow internet, but I've had multiple people try in different places on different computers.
The screen turns grey, it has a turning "thinking" circle, and it does it forever, it never downloads the pdf document.
It's the module 7 form that I need turned into a fillable pdf.
Thanks!
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Chriistian Jotform SupportReplied on February 22, 2016 at 11:00 PM
I cloned your form and tried to create a Fillable PDF by following this guide: How to Create a PDF Form. I was able to create the Fillable PDF from the clone without any issue.
Please try on your end to create a Fillable PDF using that guide. You can also check out the following article for more information regarding fillable pdf:
Fillable PDF - Everything you need to know about JotForm Fillable PDF CreatorDo let us know if you need further assistance.