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secretaria1Asked on February 17, 2016 at 11:35 AM
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Kiran Support Team LeadReplied on February 17, 2016 at 2:49 PM
I see that your email address has been suppressed by Amazon and added to our bounce list and hence you're not receiving any emails. I've now removed it from the suppression list and bounce list and you should be receiving emails without any issue now. We also request you to go through the guide below that can help you in setting up email notifications to avoid bouncing related issues.
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
Hope this information helps! Please get back to us if the issue still persists. We will be happy to assist you further.