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brianscott29Asked on January 28, 2016 at 6:28 PM
WHERES MY TEMPLETE I PURCHASED IT TWICE
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Chriistian Jotform SupportReplied on January 29, 2016 at 2:03 AM
Templates do not need to be purchased. Are your referring to themes? I checked your account and I can see that you liked two themes but they weren't purchased yet.
Please confirm if these are the themes you are referring to.
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brianscott29Replied on January 29, 2016 at 11:45 AMItem Title:
JotForm Theme : Forever Contact
Item Number:
548f955b700cc4cd448b4567
Date:
Jan 28, 2016
Time:
17:52:10 EST
Status:
Completed
tem Title:
JotForm Theme : Forever Contact
Item Number:
548f955b700cc4cd448b4567
Date:
Jan 28, 2016
Time:
18:22:23 EST
Status:
Completed
Item Title:
JotForm Theme : Forever Contact
Item Number:
548f955b700cc4cd448b4567
Date:
Jan 29, 2016
Time:
02:00:24 EST
Status:
Completed
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CharlieReplied on January 29, 2016 at 1:29 PM
Thank you for sharing that information. I see you already have another thread opened here: http://www.jotform.com/answers/759026-. I have responded to that one and escalated the problem to our back end team and billing department. Please refer to that link instead for updates. Apologies for the inconvenience.