Problem with appearance of form

  • InformationSPF
    Asked on January 25, 2016 at 1:41 AM
    OK. Now the form is still not usable.
    1. the art and the description are not side by side as I've mentioned and
    don't see how I can shrink the width of the description to hopefully have
    it appear to the left of the art.
    2. Now a lot of misc stuff appears toward the bottom of the screen. Several
    "Jot Form" etc show up. How can I eliminate all that mess?
    Thank you for your patience with me.
    Frank
  • Chriistian Jotform Support
    Replied on January 25, 2016 at 1:58 AM

    Hi,

     

    You can instead add the image as the Header Image to make it appear side by side with the text. Here's how:

    1. Click on the Heading field and click the Header Image button.

    Problem with appearance of form Image 1 Screenshot 60

    2. Select your method of upload and click Next.

    Problem with appearance of form Image 2 Screenshot 71

    3. If you chose Enter URL, input the URL and click Save Image.

    Problem with appearance of form Image 3 Screenshot 82

    4. The image should appear like this.

    Problem with appearance of form Image 4 Screenshot 93

     

    You can simply delete the Image Wizards that have appeared on your form.

    Problem with appearance of form Image 5 Screenshot 104

    However, I see that the form with the Jotform images seen above is from http://www.jotform.us/form/50865215446154. Meanwhile the form http://www.jotform.us/form/60216341480143 doesn't seem to have any errors aside from the image at the top appearing above the header instead of the side.

     

    Do let us know if you need further assistance,
    Regards.

  • InformationSPF
    Replied on January 25, 2016 at 11:45 AM
    Thank you, these instructions seem simple enough. When I tried to follow
    them exactly and entered the URL that you are showing above, the system has
    an immediate reply asking me to enter a valid URL. If this one is not
    correct, how do I find out what the correct one is?
    Frank
    ...
  • BJoanna
    Replied on January 25, 2016 at 2:49 PM

    I have cloned your form and this is the correct URL of your image:

    https://www.jotform.com/uploads/Franc1s77/form_files/SPF_CH_Art.jpg 

    You can get URL of you image by selecting your image field and clicking on Image Source option.

    Problem with appearance of form Image 1 Screenshot 30

    Then simply copy URL of your image and paste it in Header Image option like described above by my colleague. 

    After you paste URL of you image inside of Header field, your form will look like this.

    Problem with appearance of form Image 2 Screenshot 41

    Here is my cloned form where I added URL of you image inside of Header field:

    https://form.jotform.com/60245392042953

    Feel free to clone it.

    Hope this will help. Let us know if you need further assistance.

  • InformationSPF
    Replied on January 25, 2016 at 3:45 PM
    OK. I'm Happy! Thank you!
    Frank
    ...
  • BJoanna
    Replied on January 25, 2016 at 5:00 PM

    You're welcome.

    Feel free to contact us if you have any other questions.