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PastorJAJAsked on January 12, 2016 at 12:55 PM
I received a payment for one of my programs yesterday. However, I haven't received the email autoresponder nor does my form show up as a submission. Please help.
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David JotForm SupportReplied on January 12, 2016 at 3:31 PM
Hi,
I checked your form and there are several incomplete payment submissions:
http://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/
You can complete the submissions to trigger the emails.
These may be due to IPN not being enabled in your PayPal account:
http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal
If you have any further questions, let us know and we will be happy to help.