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pickle331Asked on December 19, 2015 at 11:03 PM
It has worked before, but now it just shows a spinning circle. When users click on it (and get a captcha), write it, and submit, they get a message that they have not filled out the "pay" option, even though they have.
Page URL: http://galaweb.org/membership5.html -
Kevin Support Team LeadReplied on December 20, 2015 at 12:55 AM
Hi,
Thank you for contacting us.
I can see the issue in the form embedded on your website , and even there is an error displayed in the console :
However, the issue is not there when accessing the form with the direct link :
Could you try using the IFrame embed method please ?
It should work without any issue, here is the guide to know how to do it : http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
Let us know if it works, if not, we will be glad to assist you.
Regards.
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pickle331Replied on December 20, 2015 at 7:02 PM
That seems to be working. Thanks.
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Chriistian Jotform SupportReplied on December 20, 2015 at 8:39 PM
On behalf of my colleague, you are very much welcome. Do inform us if you have any other concerns. Regards.