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OasisNaturalCleaningAsked on December 3, 2015 at 4:13 PM
I used a simple modern theme - purchased it and installed it. but it's not loading when I view my theme.
any suggestions what I am missing?
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Kevin Support Team LeadReplied on December 3, 2015 at 5:40 PM
Hi,
Thank you for contacting us.
I cloned one of your forms and I was able to install a theme, this is the link to my form :
https://form.jotform.com/53366838956978?
I suggest you to follow this guide in order to install the theme :
http://www.jotform.com/help/184-How-to-Use-Your-JotForm-Themes
Let us know if you still get the issue, we will be happy to assist you.
Regards.
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OasisNaturalCleaningReplied on December 4, 2015 at 1:15 AM
I have followed those steps and installed the theme for my booking form.
But once it's installed I don't see a save option.
if I simply close the window it appear that it doesn't save the change? what step am I missing - do I have to clone the form then install the theme?
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Chriistian Jotform SupportReplied on December 4, 2015 at 4:29 AM
Hi,
I checked your form and tried to install the theme and I was able to implement the theme. Kindly check your form - https://www.jotform.us/form/50288803750154.
Do let us know if you need further assistance.
Regards.