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parkejo56Asked on December 1, 2015 at 10:58 AM
I set up a sub user successfully, however when they login, they don't have access to edit forms.
Is this possible?
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David JotForm SupportReplied on December 1, 2015 at 12:28 PM
UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered.
If you would like to have additional users added to your account, please check out JotForm Enterprise.
Hi,
Once you setup a sub-user, you then need to set up their permissions:
http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User
This can be done from the "Users" section of your account settings:
https://www.jotform.com/myaccount/users
If your sub-user is still unable to access the forms after settings proper permissions, let us know and we will be happy to have another look.